PRIVACY POLICY

This privacy policy sets out how REAL Instruments uses and protects any information that you give REAL Instruments when you use this website. REAL Instruments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. REAL Instruments may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@realtubeinstruments.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to REAL TUBE INSTRUMENTS By Nova Electronics Via Monasterolo, 20 46034, Borgo Virgilio (Mantova) ITALY P.IVA: 03407010366 C.F. GVLFRC72T31F257T R.E.A. MO384971.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

COOKIE NAME	COOKIE DESCRIPTION
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.

I - INFORMATION RELATING TO THE PRIVACY POLICY OF THE SITE

• 1. This section contains information relating to the management methods of REAL INSTRUMENTS with reference to the processing of data of the users of https://lnx.realtubeinstruments.com/shop.
• 2. This information is also valid for the purposes of art. 13 of Legislative Decree. n. 196/2003, Code regarding the protection of personal data, and for the purposes of art. 13 of the EU Regulation n. 2016/679, relating to the protection of individuals with regard to the processing of personal data and the free circulation of such data, for those who interact with REAL INSTRUMENTS and can be reached at the address corresponding to the initial page: https://lnx.realtubeinstruments.com/shop.
• 3. The information is real only for REAL INSTRUMENTS and not for other websites that may be consulted by the user through links contained therein.
• 4. The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the web pages of https://lnx.realtubeinstruments.com/shop, regardless of the purpose of the connection itself, according to Italian legislation. and European.
• 5. The information may undergo changes due to the introduction of new rules in this regard, the user is therefore invited to periodically check this page.
• 6. If the user is under the age of sixteen, pursuant to art. 8, c. 1 EU regulation 2016/679, you will have to legitimize your consent through the authorization of your parents or guardian.

II- DATA PROCESSING

• 1. TITOLARE DEI DATI

• 1. The data controller is the natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data. It also deals with safety profiles.
• 2. With regard to this website, the data controller is Gavioli Federico and for any clarification or exercise of the user's rights, he or she can contact him at the following email address: info@realtubeinstruments.com.

• 2. RESPONSIBLE FOR DATA PROCESSING

• 1. The data controller is the natural or legal person, public authority, service or other body that processes personal data on behalf of the data controller.
• 2. Pursuant to Article 28 of EU Regulation no. 2016/679, upon the appointment of the data owner, the data processing manager of the site  info@realtubeinstruments.com is: Gavioli Federico

• 3. PLACE OF DATA PROCESSING

• 1. The processing of data generated by the use of https://lnx.realtubeinstruments.com/shop takes place at Real Intruments by Nova Electronics in address Via Monasterolo, 20 - 46034 - Borgo Virgilio (Mantova) - ITALY
• 2. If necessary, the data connected to the newsletter service can be processed by the data controller or data subjects appointed for this purpose at the relevant office.

III - COOKIES

• 1. TYPE OF COOKIES

• 1. The site https://lnx.realtubeinstruments.com/shop uses cookies to make the user's browsing experience easier and more intuitive: cookies are small text strings used to store some information that may concern the user, his preferences or the access device to internet (computer, tablet or mobile phone) and are mainly used to adapt the operation of the site to the user's expectations, offering a more personalized browsing experience and memorizing the choices made previously.
• 2. A cookie consists of a reduced set of data transferred to the user's browser from a web server and can only be read by the server that made the transfer. It is not executable code and does not transmit viruses.
• 3. Cookies do not record any personal information and any identifiable data will not be stored. If you wish, you can prevent the saving of some or all cookies. However, in this case the use of the site and the services offered could be compromised. To proceed without changing the options relating to cookies, simply continue browsing.

The following are the types of cookies that the site uses:

• 2. TECHNICAL COOKIES

• 1. There are numerous technologies used to store information on the user's computer, which are then collected by other sites. Among these the best known and used is HTML. They are used for navigation and to facilitate the access and use of the site by the user. They are necessary for the transmission of communications on the electronic network or the supplier to provide the service requested by the customer.
• 2. The settings to manage or disable COOKIES may vary depending on the internet browser used. In any case, the user can manage or request the general deactivation or deletion of cookies by changing the settings of their internet browser. This deactivation can slow down or prevent access to some parts of the site.
• 3. The use of technical cookies allows the safe and efficient use of the site.
• 4. The COOKIES that are inserted in the browser and retransmitted through Google Analytics or through the blogger statistics service or similar are technical only if used for the purpose of optimizing the site directly by the owner of the site, who can collect information in aggregate form soul number of users and how they visit the site. Under these conditions, the same rules apply to Analytics COOKIES, in terms of information and consent, provided for technical cookies.
• 5. From the point of view of duration, temporary session cookies can be distinguished which are automatically deleted at the end of the browsing session and are used to identify the user and therefore avoid logging into each page visited and the permanent ones that remain active on the PC upon expiry or cancellation by the user.
• 6. Session cookies may be installed in order to allow access and stay in the reserved area of ​​the portal as an authenticated user.
• 7. They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow safe and efficient exploration of the site.

• 3. THIRD PARTY COOKIES

• 1. In relation to the origin, we distinguish the cookies sent to the browser directly from the site you are visiting and those of third parties sent to the computer from other sites and not from the one you are visiting.
• 2. Permanent cookies are often third party cookies.
• 3. Most third party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising proposals for users.
• 4. Third party analytical cookies may be installed. They are sent from the domains of the aforementioned third parties external to the site.
• 5. Third-party analytical cookies are used to detect information about user behavior on https://lnx.realtubeinstruments.com/shop. The survey takes place anonymously, in order to monitor performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users on https://lnx.realtubeinstruments.com/shop, in order to propose advertising messages in line with the choices made by the users themselves.
• 6. The use of these cookies is governed by the rules established by the third parties themselves. Therefore, users are invited to read the privacy policies and indications to manage or disable the cookies published on the related web pages.

• 4. PROFILING COOKIES

• 1. Profiling cookies are those that create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while surfing the net.
• 2. When these types of COOKIES are used, the user must give explicit consent.
• 3. Article 22 of EU Regulation 2016/679 and Article 122 of the Data Protection Code will apply.

IV- DATA PROCESSED

• 1. DATA PROCESSING METHOD

• 1. Like all websites, this site also makes use of log files in which information collected in an automated manner is stored during user visits. The information collected could be the following:

Internet protocol (IP) address;
- Browser type and device parameters used to connect to the site;
- Name of the internet service provider (ISP);
- Date and time of visit;
- Web page of origin of the visitor (referal) and exit;
- Possibly the number of clicks.

• 2. The aforementioned information is test rate in an automated form and collected in an exclusively aggregated form in order to verify the correct functioning of the site and for security reasons. This information will be test rate based on the legitimate interests of the owner.
• 3. For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with the laws in force on the subject, in order to block attempts of damage to the site itself or of causing damage to other users or activities that are harmful or constituting a crime. These data are never used for the identification or profiling of the user, but only for the purpose of protecting the site and its users, such information will be used based on the legitimate interests of the owner.
• 4. If the site allows the insertion of comments, or in the case of specific services requested by the user, including the possibility of sending the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user , including the email address. These data are voluntarily provided by the user at the time of the request for service provision. By entering a comment or other information, the user expressly accepts the privacy policy and, in particular, agrees that the contents entered are freely disseminated to third parties. The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.
• 5. The information that users of the site will deem to make public through the services and tools made available to them, are provided by the user knowingly and voluntarily, exempting this site from any liability for any violations of the law. It is up to the user to verify that they have permission to enter personal data of third parties or content protected by national and international standards.

• 2. PURPOSE OF DATA PROCESSING

• 1. The data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the specified activities and, in any case, no later than 2 years.
• 2. The data used for security purposes (blocking attempts to damage the site) are kept for the time strictly necessary to achieve the previously indicated purpose.

• 3. DATA PROVIDED BY THE USER

• 1. As indicated above, the optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
• 2. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

• 4. SUPPORTO NELLA CONFIGURAZIONE DEL PROPRIO BROWSER

• 1. L’utente può gestire i cookies anche attraverso le impostazioni del suo browser. Tuttavia, cancellando i cookies dal browser potrebbe rimuovere le preferenze che ha impostato per il sito. Per ulteriori informazioni e supporto è possible anche visitare la pagina di aiuto specifica del web browser che si sta utilizzando:

– Internet explorer
http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

– Firefox
https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

– Safari
http://www.apple.com/legal/privacy/it/

– Chrome
https://support.google.com/accounts/answer/61416?hl=it

– Opera
http://www.opera.com/help/tutorials/security/cookies /

• 5. PLUGIN SOCIAL NETWORK

• 1. This site also incorporates plugins and / or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page to safeguard user privacy. Eventually, cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses while logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network.
• 2. The collection and use of information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer:

- Facebook
https://www.facebook.com/help/cookies

- Twitter
https://support.twitter.com/articles/20170519-uso-dei-cookie-e-d-altre-tecnologie-simili-da-parte-di-twitter

- Google +
http://www.google.com/polices/techonologies/cookies

- Pinterest
https://about.pinterest.com/it/privacy-policy

- AddThis
http://www.addthis.com/privacy/privacy-policy

- Linkedin
https://www.linkedin.com/legal/cookie/policy

V- USER RIGHTS

• 1. Art. 13 co. 2 of the 2016/679 EU Regulation lists the user's rights.
• 2. This site https://lnx.realtubeinstruments.com/shop therefore intends to inform the user about the existence:

- the right of the interested party to ask the owner for access to personal data (Article 15 of the EU Regulation), their updating (Article 7, paragraph 3, letter a of Legislative Decree 196/2003), the correction (Article 16 of the EU Regulation), the integration (Article 7, paragraph 3 letter a Legislative Decree 196/2003), the limitation of the processing that concerns them (Article 18 of the EU Regulation) or to oppose, for reasons legitimate, to their processing (Article 21 of the EU Regulation), in addition to the right to data portability (Article 20 of the EU Regulation);
- the right to request cancellation (Article 17 of the EU Regulation), transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data are been collected or subsequently processed (Article 7 co. 3, letter b of Legislative Decree 196/2003);
- the right to obtain the attestation that the updating, rectification, data integration, cancellation, data blocking, transformation operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right (Article 7 paragraph 3, letter c of Legislative Decree 196/2003).

• 3. Requests can be addressed to the data controller at his aforementioned email address (without formalities) or using the model provided by the Guarantor for the protection of personal data.
• 4. If the processing is based on art. 6 paragraph 1 letter a - express consent to use - or on art. 9 paragraph 2 letter a - express consent to the use of genetic, biometric, health-related data, revealing religious, philosophical or trade union beliefs, revealing racial or ethnic origin, political opinions - the user has the right to withdraw the consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the revocation.
• 5. Likewise, in the event of a violation of the law, the user has the right to lodge a complaint with the Guarantor for the Protection of Personal Data, as the authority responsible for monitoring the processing in the Italian State.
• 6. For a more in-depth examination of the rights that belong to you, see articles. 15 and ss. Of EU Regulation 2016/679 and art. 7 of Legislative Decree. 196/2003.

VI - FULFILLMENTS

• 1. The owner notifies the Guarantor of the processing of personal data which he intends to proceed, only if the processing concerns:

- genetic, biometric or data indicating the geographical location of persons or objects via an electronic communications network;
- data suitable for revealing the state of health and sexual life, processed for the purposes of assisted procreation, provision of health services electronically relating to databases or the supply of goods, epidemiological investigations, detection of mental, infectious and diffusive diseases , seropositivity, organ and tissue transplantation and monitoring of health expenditure;
- data suitable for revealing sexual life or the psychic sphere, processed by associations, bodies and non-profit organizations, even if not recognized, of a political, philosophical, religious or trade union nature;
- data processed with the aid of electronic tools aimed at defining the profile or personality of the interested party or to analyze consumption habits and choices or to monitor the use of electronic communication services with the exclusion of treatments technically essential to provide the services the same to users;
- sensitive data recorded in databases for the purpose of selecting personnel on behalf of third parties as well as sensitive data used for opinion polls, market research and other sample research;
- data recorded in specific databases managed with electronic tools and relating to the risk on economic solvency, the financial situation, the correct fulfillment of obligations, illegal or fraudulent behavior.

VII - SECURITY OF THE DATA PROVIDED

• 1. This site processes user data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.
• 2. In addition to the owner, in some cases, categories of employees involved in the organization of the site (administrative, marketing, commercial, legal, system administrators) or external subjects such as (as suppliers of third party technical services) may have access to the data. postal couriers, hosting providers, IT companies, communication agencies).

VIII - CHANGES TO THIS DOCUMENT

• 1. This document, published at the address:https://lnx.realtubeinstruments.com/shop constitutes the privacy policy of this site.
• 2. It may be subject to changes or updates. In the case of significant changes and updates, these will be reported with specific notifications to users.
• 3. The previous versions of the document will be available, however, on this page.
• 4. The document was updated on 08-03-2021 to comply with the relevant regulatory provisions and in particular with EU Regulation 2016/679.